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c2971794
Community Member

Offer Creation Failed, Financial Limitations & Unable to Post Job

Hi Upwork Support Team,

 

I recently created an account/profile, verfied my account via email and temporary deposits and have included all payment information and it seems as though I am unable to ake advantage of most functions here on Upwork.

I have tried hiring professionals and I receive a message prompting "Financial transactions for your company have been limited. Please check your email for additional information or contact customer support.". In addition, I receive a prompt error message that states the the offer submission has failed. 

As a result of this issue, I opted to try and post a job for which Upwork is not allowing me to do either. I am not sure what is going on. What steps do you recommend I take to alleviate this issue?

 

Thanks,

Riley Cook 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Riley,

 

I checked this for you and our team has already reached out to you regarding your account status. Please check this link for the ticket related to your concern or check the last email sent to you by our team which details what steps you should take to lift the hold on your account.

 

Thank you.

~ Bojan
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