🐈
» Forums » Clients » One of my clients is not able to post a new a...
Page options
bharadhan94
Community Member

One of my clients is not able to post a new and I am also not able to propose a new contract It is d

One of my clients is not able to post a new and I am also not able to propose a new contract It is displaying a message account is suspended how can he solve this issue.

3 REPLIES 3
petra_r
Community Member


Bharadhan V wrote:

One of my clients is not able to post a new and I am also not able to propose a new contract It is displaying a message account is suspended how can he solve this issue.


He can contact Upwork and resolve whatever issue he was suspended for.

If it was a payment or a card issue can a new card be added

Hi Bharadhan,

 

While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account. 

 

Thank you!

~ Bojan
Upwork
Latest Articles
Learning Paths