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One of my clients is not able to post a new and I am also not able to propose a new contract It is d

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Ace Contributor
Bharadhan V Member Since: Jul 16, 2018
1 of 4

One of my clients is not able to post a new and I am also not able to propose a new contract It is displaying a message account is suspended how can he solve this issue.

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Community Guru
Petra R Member Since: Aug 3, 2011
2 of 4

Bharadhan V wrote:

One of my clients is not able to post a new and I am also not able to propose a new contract It is displaying a message account is suspended how can he solve this issue.


He can contact Upwork and resolve whatever issue he was suspended for.

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Ace Contributor
Bharadhan V Member Since: Jul 16, 2018
3 of 4

If it was a payment or a card issue can a new card be added

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 4

Hi Bharadhan,

 

While we can't share any details, please ask your client to follow up on the notification they recently received and communicate with our team in order to resolve the issue with their account. 

 

Thank you!


~ Bojan
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