All of a sudden I cannot login to my Client Upwork account. Access seemed to have stopped Thursday 8 April. I had logged in several times prior to that date.
When logging in now it states "Oops! Username is incorrect." I am definitely using the correct username / email. I then try the Upwork Reset PW and after entering my username or email states "Invalid username or email"
I thought perhaps my account has been compromised and emailed firstname.lastname@example.org but have had no response.
I have resorted to creating this temp Upwork account to seek Moderator / Upwork Stff support.
Can I please receive a response at your earliest. I have freelancers waiting but no way of hiring them :/
I'm sorry to hear about your account status. Could you please click on my picture next to this post and send me a private message with more info along with your Upwork username or registered email address so I could forward this to the appropriate team to assist your further?
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