Apr 10, 2021 10:04:28 PM by Kley M
All of a sudden I cannot login to my Client Upwork account. Access seemed to have stopped Thursday 8 April. I had logged in several times prior to that date.
When logging in now it states "Oops! Username is incorrect." I am definitely using the correct username / email. I then try the Upwork Reset PW and after entering my username or email states "Invalid username or email"
I thought perhaps my account has been compromised and emailed accountsecurity@upwork.com but have had no response.
I have resorted to creating this temp Upwork account to seek Moderator / Upwork Stff support.
Can I please receive a response at your earliest. I have freelancers waiting but no way of hiring them 😕
Thanks
Apr 11, 2021 12:26:15 AM by Pradeep H
Hello Kley,
I'm sorry to hear about your account status. Could you please click on my picture next to this post and send me a private message with more info along with your Upwork username or registered email address so I could forward this to the appropriate team to assist your further?
Thank you.
Pradeep H.