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6c53f4b9
Community Member

Over Charged on up works

Hello I am new to upworks and just trying to understand this account I have a statement for $20.83 . And upworks have taken $30.82 from my account . There is nothing on the statement to justify this as the total owing is $20.83 please find attached snippets of statement 

l look forward to hear from you 

Vicki

2 REPLIES 2
BojanS
Community Manager
Community Manager

Hi Vicki,

 

We'll have one of our agents reach out to you directly via a support ticket to address this concern.

 

Thank you for reaching out to us. 

~ Bojan
Upwork
6c53f4b9
Community Member

Thank you I have forund out the reason and happy with the result . It was my missunderstanding  with the US dollars 

thank you for your reply

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