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Owner/Admin change

natalicaro
Active Member
Natali C Member Since: Jun 24, 2020
1 of 10

How do I change the owner and admins of our company group?

How do I change the accounting emal for the invoices?

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
2 of 10

Hi Natali,

 

Just to clarify, would you like to transfer the ownership of the account or just change the admin? If it's the second you can adjust your team member's permissions at any time. To learn more about this, check out this Help Article
Regarding your email address, you can update your email at any time by going to Settings > My Info > and changing your email address. Thank you.

~ Goran
Upwork
natalicaro
Active Member
Natali C Member Since: Jun 24, 2020
3 of 10
Hi,

1. the current owner isn't an employee anymore and I need to be the owner,
and then change the admins as well.

2. I don't want to change my email address, I want to change the billing
email address to my address.

Thanks,
Natali
g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
4 of 10

Hi Natali,

 

One of our team members will reach out to you via ticket as soon as possible and will assist you further. Thank you.

~ Goran
Upwork
97593bb7
Active Member
Dag Hendrik L Member Since: Jan 2, 2021
5 of 10

I have the exact same issue. Need to change the owner and billing address. Please reach out to me as I am unable to change this myself in the admin panel

egaruth
Moderator
Nikola S Moderator Member Since: Jul 2, 2020
6 of 10

Hi Dag,

 

I shared your report with our team and one of our agents already reached out to you directly via a support ticket to assist you further. You can access your ticket on this page.

 

~ Nikola

Untitled
074004cc
Active Member
Joseph Dov K Member Since: Mar 1, 2021
7 of 10

Hi, I'm leaving the company and want to transfer the free account ownership to a coworker, please advise, thanks

djondinium
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
8 of 10

Hi Joseph,

 

One of our team members will reach out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork
a84c00ab
Active Member
Stevan M Member Since: May 25, 2020
9 of 10

Hello 

We would also like to transfer ownership/admin rights to a different user - can you please help out wtih this?

Regards

g_vasilevski
Moderator
Goran V Moderator Member Since: Mar 24, 2017
10 of 10

Hi Stevan,

 

Our team will reach out to you as soon as possible and will assist you further with your company account. Thank you.

~ Goran
Upwork
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