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5ab72410
Community Member

Pay my Upworker before my credit card is verified - how?

Hi team,

 

I recently created my Upwork account for an urgent project. I was helped by a very good Upworker, and want to approve and release the payment.

 

Unfortunately I accidentally added my credit card as primary payment method and my Paypal as secondary payment method. To release the payment I need to verify the payment method using my latest statement:

2019-05-08 20_42_55-Billing & payments.png

My next statement only arrives at the end of the month, and I want to pay the Upworker immediately.

 

How can I change my payment method from my credit card to my verified paypal account in this specific situation?

 

Thanks

Sebastiaan

 

2 REPLIES 2
hardorff
Community Member

Upwork wants to make sure the credit card belongs to you, so you really need to do what they ask you to do.
You could try calling you bank to ask them if they are able to  help you out with the two amounts.

BojanS
Community Manager
Community Manager

Thank you for reaching out to us, Sebastiaan.

 

One of our team members will reach out to you directly via support ticket to assist you with your request. 

~ Bojan
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