3cf76aef
Member

Payement and Security issue

Why in Billing methods, the "remove bottom" for the payement is not available? the payment was done long time ago and now I can not remove the credit card....

3 REPLIES 3
g_vasilevski
Member

Hi Yalda,

 

Please follow the steps in this Guide on how to remove your billing method. If you experience any problems on your end let me know, thank you.

~ Goran
Upwork

Thank you for your prompt reply but the problem is that the “remove bottom”
is not accessible for me…


Yalda B wrote:
Thank you for your prompt reply but the problem is that the “remove bottom”
is not accessible for me…

Presumably you mean a "remove button" rather than "bottom"... This is because client accounts must, at all times, have at least one active and valid payment method on file.

The only way to remove it would be to close and remove your client account completely.