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Paying Freelancer(s)

Active Member
Elizabeth K Member Since: Feb 8, 2017
1 of 7

I'm trying to pay my freelancers for work they've submitted to me but I keep getting an error message saying there was a problem with my payment method. I've checked my Paypal account and have even called Paypal, who are telling me everything is fine.

Is anyone else having problems with paying freelancers?

Community Guru
Rene K Member Since: Jul 10, 2014
2 of 7

Try to check with customer support: https://support.upwork.com/hc/en-us

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"Where darkness shines like dazzling light"   —William Ashbless
Active Member
Elizabeth K Member Since: Feb 8, 2017
3 of 7

Whenever I try to submit a request it doesn't go through Smiley Sad and I can't find a phone number to call Upwork directly :/

Community Guru
Rene K Member Since: Jul 10, 2014
4 of 7

Please check this thread: https://community.upwork.com/t5/Freelancers/We-are-unable-to-locate-the-customer-support-phone-line-...

 

I will also flag your post for an Upwork agent to chime in.

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"Where darkness shines like dazzling light"   —William Ashbless
Active Member
Elizabeth K Member Since: Feb 8, 2017
5 of 7

Okay thank you, I also messaged a moderator to see if they could help too!

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
6 of 7

Sorry about the delayed response, Elizabeth. I'll check and reply to you via the private message.

~ Valeria
Untitled
Active Member
Elizabeth K Member Since: Feb 8, 2017
7 of 7

Okay, thanks so much! I've had this problem for a few days now, hoping to get it resolved soon Smiley Happy

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