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59c5891b
Community Member

Paying an underage Upwork contractor

I recently paid someone $300 to help me with a project. I just learned that he is under age 18 and therefore could not accept the money per Upwork rules. Yet I was still charged. It's important to me that he gets paid. I could just as well pay his mom, who could in turn pay him, or something like that. What is NOT okay is for Upwork to simply take the money. I need Upwork to refund me the money or, better, get it into the right hands. Does anyone have a suggestion?

1 REPLY 1
JoanneP
Moderator
Moderator

Hi Ben,

 

I have shared your concern with the team. One of our agents will reach out to you via a support ticket and will assist you further.

~ Joanne
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