Paying an underage Upwork contractor

[Ben D]

I recently paid someone $300 to help me with a project. I just learned that he is under age 18 and therefore could not accept the money per Upwork rules. Yet I was still charged. It's important to me that he gets paid. I could just as well pay his mom, who could in turn pay him, or something like that. What is NOT okay is for Upwork to simply take the money. I need Upwork to refund me the money or, better, get it into the right hands. Does anyone have a suggestion?

[Joanne Marie P]

Hi Ben,

I have shared your concern with the team. One of our agents will reach out to you via a support ticket and will assist you further.