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40a7e7ac
Community Member

Payment Issues

I hired a translator and made the payment of USD 36.05 from my credit card on your portal in an attempt verify my card. 

 

But the money got deducted from my account and in return, I recieved the error that my card is not verfied.

 

I believe this issue occurred because despite entering the correct amount for verifying the card, I was still getting the error incorrect amount entered.

 

Please assist in resolving the issue. Thanks.

 

Looking forward to a quick resolution as I need to get the work done via translators.

 

 

1 REPLY 1
g_vasilevski
Retired Team Member
Retired Team Member

Hi Neetu,

 

One of our team members will reach out to you via ticket as soon as possible to assist you further with verifying your billing method. Thank you.

~ Goran
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