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Payment Method Fail

0ea8fdc8
Active Member
Ravi S Member Since: Aug 26, 2020
1 of 4

"You don't have a valid billing method on file with Upwork"

I have added payment method but still getting the above issue.

Could you please help me out ASAP.

djondinium
Community Manager
Aleksandar D Community Manager Member Since: Mar 23, 2019
2 of 4

Hi Rajesh,

 

Please check your PayPal account and the preferred payment methods you have set in your Wallet. You may also contact PayPal customer support to check if your account is set up correctly. Feel free to check out this help article to learn more about acceptable billing methods.

 

Thank you.

~ Aleksandar
Upwork
0ea8fdc8
Active Member
Ravi S Member Since: Aug 26, 2020
3 of 4

Hello Alek,

I am still facing the same issue. I double checked with the paypal, my account was verified by them. and I can make payments through my paypal account as well. Is there any problem with upwork ?

Thank you

 

tinker_bell3
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
4 of 4

Hi Ravi,

 

I have checked your account and see that the transaction was declined by PayPal. You may need to check with them again so that they can check this further for you. 

~ Joanne
Upwork
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