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9e7bf349
Member

Payment Problem

I created the job and paid someone, but the payment seems to have been taken from my account 3 times. These Ref ID for just one person and one payment.

Ref ID: T385494983

Ref ID: T385490301

Ref ID: 387774413

 

Could you help why is like that?

 

**Edited for Community Guidelines**

1 REPLY 1
djondinium
Community Manager
Community Manager

Hi Nasiol,

 

I checked and it looks like the first transaction #385494983 is regarding the $41.19 funding on contract #27194888. As you released $30 a couple of days ago, $11.19 is still in Escrow. You can find the invoice for the $30 release on the Reports > Transactions page.

 

The #387774413 is a funding request (the same as earlier) for another contract which is #27194463 and the third transaction is an invoice for the second, but you weren't charged for that. 

 

It just happened to be that both milestones were funded for $41.19. Let me know if you need further help.

 

Thank you.

~ Aleksandar
Upwork
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