Several days ago somebody hacked my debit card and the bank cancel it. I forgot to change to a new one here in Upwork and when I try to make a payment, it was rejected. So, I went to my settings and unload my new information. When I check the milestone I was trying to pay it said it was paid. It was $ 100 + fee (I don't remember the fee amount)
Later I fund a milestone with another freelancer. The amount was $ 60.-
Now, checking my bank account appear 3 transactions for 61,65 each, one of them rejected.
I checked my transactions in my Upwork account and it said like I funded the 60.00$, paid the 60, $ (which I didn't intended) and paid the 100$ (which I intended but It's not reflected in my bank account).
I tried to contact help in Upwork with no help, what can I do? How do I contact a real person to solve this problem. In the help section said I can send and email, but I can't found it.
Somebody help me please!!!!