Jun 25, 2018 01:45:47 AM by Muhammad Ahsan M
My card is active and working perfectly fine on all the other portals etc. Upwork is saying that my account has been suspended as the payment was declined.
There is one thing that might have caused the issue here. The issuer bank of this card uses another step of authentication (called SecureCode, asked at the time of transaction). I believe that's why the payment was declined.
Please help me in this regard.
Dec 6, 2019 03:52:04 AM by Raya J
Dec 6, 2019 04:01:31 AM by Aleksandar D
Thanks for reaching out to us. I checked and it seems that you created a support ticket for your request. I will follow up with the team handling your case and you can expect an update on your ticket in a timely manner.