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Payment for designer not yet received - is there a delay?

Active Member
Jennifer F Member Since: Sep 19, 2017
1 of 3

I had verified my credit card and accepted the proposal and hired the designer and on my bank statement it shows that the payment for the work was charged on 9/16 on my statement.  However, the designer still has not received the payment and it shows pending (please see attached) on the screen shot the designer sent me.  Is there a delay in the processing on the designer's end in receiving the money?

 

**Edited for Community Guidelines**

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 3

Your screenshot shows that you funded the project but have not paid the freelancer (you have not released the funds for the milestone from Escrow.)

 

If you want to pay your freelancer you have to approve the milestone.

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
3 of 3

Hi Jennifer,

 

It looks like you were able to release the payment to the freelancer successfully. Let us know if you have any further questions.

~ Valeria
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