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ef076f40
Community Member

Payment issue

For few days it has been difficult to pay on upwork, every time upwork said that the charge field shows that the amount is deducted from upwork and bank.He doesn't even get paid for his freelance work and Upwork is getting a bad name.
Talk to support, they mislead us, we are passing your message to payment department and they run away. If it's such a big platform, why hasn't a payment department been put in place as well?And this department may have suspended our account, it is our benefit, but the freelancer's efforts go in vain.When you say support support I understand you, Carol. May I know if there is anything else I can help you with?Then leave the chat wow clint get upset then move to fiverr etc please fix this issue asapThanks

1 REPLY 1
NikolaS
Moderator
Moderator

Hi Jhon,

 

Thank you for reaching out to us. I shared your report with the team handling your case and one of our agents will follow up with you on your support ticket as soon as possible to assist you further. 

 

~ Nikola
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