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kroumani
Member

Payment method has been disabled. Contact support to re-enable.

It is asking me to contact support to re-enable. but there is no way to contact support. I have been searching for a way to contact support for the last 1/2 hour. My frustration is building up, I have work that needs to be done and poeple are waiting for this account to re-activate. Can someone provide a direct link to some support chat please?

1 REPLY 1
djondinium
Community Manager
Community Manager

Hi Kamal,

 

To request help, you can click the question mark icon (see screenshot) located at the bottom right corner of this page and provide information about your account type as well as the issue you need help with. *Note: you must be logged in to see this option.

If you don't receive the information you're looking for, you can click the "thumbs down" button and you'll see more support options.

 

Regarding your concern, one of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
Upwork