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Re: Payment method rejected

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Wanjiku F Member Since: Sep 22, 2018
1 of 2

My client has been trying for hours to set up a new milestone for a project we are working on but it keeps rejecting their payment method, Paypal. Is there anyone who can help? 

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Mary H Member Since: Jul 21, 2018
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2 of 2

Sorry about the issues you are experiencing, Wanjiku. Generally, to be able to add a Paypal account on Upwork, it needs to be verified and has to have a valid funding source. Here are the requirements for a PayPal account to be used as a billing method on Upwork. We will reach out to the client directly and help.

- Mary
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