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35b27a3c
Community Member

Payment not successful

I am getting an error message when I process payment. See screenshots attached and proof of available credit on my prepaid card here.

 

Rectify this immediately please.

 

Sincerely,

Saron

 

**Edited for Community Guidelines**

1 REPLY 1
PradeepH
Moderator
Moderator

Hi Saron,

 

Thank you for reaching out. I can see that you've already raised a support ticket regarding your concern. You can access your support tickets here . Note that support requests are responded to in the order they are received. Kindly allow 24-48 hours for the team to follow up with you and assist you further.

 

Thank you,

Pradeep

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