Hi! I am trying to make payments by setting up milestones for my freelancers, as well as by hiring new freelancers, but I am getting the following error.
"You don't have a valid billing method on file with Upwork. Please contact the account owner to update the billing method."
Please note that even the account owner can't process this payment. This has never happened before. We have always been using our current billing method to pay freelancers. We even have sufficient credit right now. Please check.
Thanks for following up and confirming the profile. One of our team members will reach out to you directly via a support ticket to assist you further with the billing method.