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Payment

Active Member
Vikas s Member Since: Aug 10, 2017
1 of 9

Hi All 

I have few question regarding payment . 

I am live in US and i want to make a payment from the ovrseas bank to local curreny of freelance location.

can i add overseas bank as billing method?

1. if so how can i do that ?

2. if so than there will any transcation charge or conversion charge of currency ?

 

is it anyway i can speak with upwork team to more clear about those question?

 

Thanks in advance .

Community Guru
Petra R Member Since: Aug 3, 2011
2 of 9

@Vikas s wrote:

A) I am live in US

 

1. if so how can i do that ?

2. if so than there will any transcation charge or conversion charge of currency ?

 

is it anyway i can speak with upwork team to more clear about those question?

 

Thanks in advance .


A) Are you quite sure about that?

 

1. You do not pay a freelancer directly. You pay Upwork. NEVER EVER the freelancer, unless you wish your account and the freelancer's accounts both to be suspended.

 

You pay Upwork with your credit card or a card backed PayPal account.  If you are indeed in the USA as you claim this should not be a problem for you, should it?

 

You can open a support request from your Support Center

Active Member
Vikas s Member Since: Aug 10, 2017
3 of 9

I will not pay directly to freelancer. 

But i wan to add my overseas bank into upwork as payment or billing .

is it psossible ?

 

 

Thanks

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
4 of 9

Vikas,

 

You can add any valid credit card or PayPal account that you are authorized to use as a billing method to your client account. It can't be a gift card or a pre-paid card though. Please, also note that the information on your account about your identity and location has to be accurate. Please, complete verification the team asked you to do earlier.

 

Thank you.

~ Valeria
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Active Member
Vikas s Member Since: Aug 10, 2017
5 of 9

Hi

Thank you all relying.

is it anyway i can speak with upwork customer support over call ?

 

Thanks

Community Guru
Preston H Member Since: Nov 24, 2014
6 of 9

re: "is it anyway i can speak with upwork customer support over call ?"

 

If you do the identity verification process you were asked to do, then you will be speaking to actual Upwork customer support representatives using a video call system.

 

But if you are asking if you can speak to Upwork customer support on the phone about other matters.... You might not be qualified to do that right now. Not everyone can do that.

Community Guru
Petra R Member Since: Aug 3, 2011
7 of 9

@Vikas s wrote:

Hi

Thank you all relying.

is it anyway i can speak with upwork customer support over call ?



 What do you want to talk to them about?

Active Member
Vikas s Member Since: Aug 10, 2017
8 of 9

I have much of question and concern.

 

 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
9 of 9

Vikas,

 

You can access support options available to you by clicking "Get Help" button on this page and sharing some information about the issue. Also feel free to share your questions here, we'll do our best to answer them.

~ Valeria
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