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Payments requests say "Charge failed" while visa is correctly setup and there is credit enough.

9cb0493d
Active Member
Francesc M Member Since: Feb 26, 2020
1 of 2

Hello, I try to pay the freelancer but I always receive "Charge failed".  I tried several times during the last days.

The payment type method is correctly setup..., there is credit, and I have done several payments in the past. I don't have any clue on what can happen.

 

 

bstojadinovic
Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Hi Francesc,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

 

Thank you for reaching out to us. 

~ Bojan
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