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9cb0493d
Community Member

Payments requests say "Charge failed" while visa is correctly setup and there is credit enough.

Hello, I try to pay the freelancer but I always receive "Charge failed".  I tried several times during the last days.

The payment type method is correctly setup..., there is credit, and I have done several payments in the past. I don't have any clue on what can happen.

 

 

1 REPLY 1
BojanS
Community Manager
Community Manager

Hi Francesc,

 

We'll have one of our agents reach out to you via a support ticket to assist you with setting up your billing method. 

 

Thank you for reaching out to us. 

~ Bojan
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