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Paypal Charges has been failing

Active Member
Diego F Member Since: Jun 17, 2019
1 of 2

Hello community,

I would like to share a issue we've been facing at upwork, luckly someone can help us. All the payments we've made in upwork through paypal has been failed.


We contacted the paypal support and they said the following:

"Our security program considers a variety of factors at each transaction. After reviewing your account, I can see that for this occasion, this transaction will not go through. This is only impacting this specific transaction and it is possible you won’t encounter this problem with future transactions. I wish there were more I could do.


If it is imperative that you make this payment, I would suggest that you contact the merchant and use a different payment provider"


We need hiring some freelancers and we do not have a different payment method but paypal or wire transfer, the latter upwork does not accept in this moment.


Having that said, is there anyone who can help us fixing this issue and clearing the payments by paypal?


Look foward to hear from you guys,


Thank you,

Bojan S Moderator Member Since: Mar 9, 2018
2 of 2

Thank you for reaching out to us, Diego.


One of our team members will reach out to you directly via support ticket to assist you with your concern. 

~ Bojan