Reply
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply

Re: Paypal charge fails

Active Member
Timm M Member Since: Jul 9, 2018
1 of 51

I have a verified paypal account, which is linked to my upwork account. I can see in my paypal account the billing agreement with upwork escrow. Still when Upwork tried to charge it says on the upwork page "charge failed". In paypal I can't even see that any attempt was made. How can I get more information what is wrong? (other payments via paypal have always been fine)

And **Edited for community guidelines**, I can't contact upwork in any other way than this forum (within help this is the only option, and their email is a "donotreply"...), but they only give me a deadline of 4 days?

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
2 of 51

Hi Timm, 

 

I've shared your concern with our team and one of our team members will reach out to you directly to assist you further, thank you for your patience!

~ Bojan
Untitled
Active Member
Jens K Member Since: Jul 9, 2018
3 of 51

Hello,

it says paypal charge failed, if I want to pay my hourly freelancers. Fixed price charged worked this afternoon. Please help asap!

Thanks!

Community Guru
Ryan C Member Since: Feb 3, 2017
4 of 51

Hello Jen, 

 

I have escalated your request with the team. One of our team members will reach out to you shortly. 

 

Thank you.


Untitled
Active Member
Claudio A Member Since: Jul 30, 2018
5 of 51

Hi I am having the same problem 2 weeks ago it was working fine... last week and today am unable to pay my freelancers please help. Have used Paypal and both Company bank Mastercards, not working...

Highlighted
Moderator
Goran V Moderator Member Since: Mar 24, 2017
6 of 51

Hi Claudio,

One of our customer support agents will reach out to you directly and assist you further, thank you.


Untitled
Active Member
Uwe F Member Since: Apr 12, 2019
7 of 51

I am having the same problem: paypal charge failed, pls help. 

Moderator
Goran V Moderator Member Since: Mar 24, 2017
8 of 51

Hi Uwe,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further, thank you.


Untitled
Active Member
Igor B Member Since: Sep 26, 2017
9 of 51

Hello.

I have the same problem with Timm.

This is my first time to hire a freelancer.

But when I added the billing method, there were shown that PayPal charges failed.

Could you solve this problem?

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
10 of 51

Hi Igor,

 

One of our team members will reach out to you shortly and assist you directly, thank you!

~ Bojan
Untitled
TOP KUDOED MEMBERS