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Re: Paypal charge fails

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
11 of 158

Hi Palash,

 

We'll have one of our agents reach out to you via a support ticket to assist you with this request. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Palash J Member Since: Jun 22, 2019
12 of 158

When? Its been 5 days already.

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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
13 of 158

Hi Palash,

 

I'm sorry for the delay and the inconvenience this has caused you. I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly as soon as possible.

 

Thank you.

~ Aleksandar
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Palash J Member Since: Jun 22, 2019
14 of 158

I am having the same problem: paypal charge failed, pls help. 

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Tatjana B Member Since: Apr 15, 2020
15 of 158
I have a problem withdrawing to my paypal account which is verified. Every time i try to withdraw my money upwork sends me an email that it has been rejected. Please help!
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Moderator
Goran V Moderator Member Since: Mar 24, 2017
16 of 158

Hi Tatjana,

 

One of our Customer Support agents will reach out to you via ticket as soon as possible and assist you further with withdrawing your funds. Thank you.


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Active Member
Kamaljit S Member Since: Dec 9, 2019
17 of 158

Hi, I am trying to buy connects, also added my paypal account with the billing method. But when I am trying to buy, it says "Charge Failed" kindly help. 

I aslo tried to add my card to the billing method. but no luck. it shows Error. 

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
18 of 158

Hi Kamaljit,

 

I would recommend adding another credit/debit card to your PayPal wallet and then try again to purchase connects. If you`re still experiencing the same problem, please check with your bank if your account is enabled for international charges. Thank you.


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Active Member
Igor B Member Since: Sep 26, 2017
19 of 158

Hello.

I have the same problem with Timm.

This is my first time to hire a freelancer.

But when I added the billing method, there were shown that PayPal charges failed.

Could you solve this problem?

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
20 of 158

Hi Igor,

 

One of our team members will reach out to you shortly and assist you directly, thank you!


~ Bojan
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