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Re: Paypal charge fails

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Active Member
Beccy L Member Since: Oct 3, 2018
21 of 148

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Could you solve this problem?

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Moderator
Avery O Moderator Member Since: Nov 23, 2015
22 of 148

Hi Beccy, 


The Customer Support Team will reach out to you through an email support ticket to assist you further.


-Avery
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Active Member
Beccy L Member Since: Oct 3, 2018
23 of 148

I am really disappointed about your payment methods...equal what I do...Paypal is not working...and than you build for the credit card a 1 business day until 5 days verify-method where it delays my working process to work with a freelancer substantial ;( ... if I knew that before...really annoying...and there is no customer support which I could contact personally

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
24 of 148

Hi Beccy,

You can set up a Paypal account as a billing method only if it is a verified account. One of our customer support agent will reach out to you via ticket to assist you further with your billing method. You can access your tickets on this Link, thank you.


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Active Member
Kaushik R Member Since: Sep 16, 2017
25 of 148

Hello,

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Could you Please help me?

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
26 of 148

Hi Kaushik,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further. Thank you.


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Active Member
Iris W Member Since: Oct 3, 2018
27 of 148

Ditto. Once again this needs and immediate reply  to the right person, not a community site.Very annoying tht there is no direct support.  Delays mean money.

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Active Member
Sujash G Member Since: Sep 28, 2017
28 of 148

Hello 

Im having the same problem, I added the billing method, verified the account. But its showing that PayPal charge failed.

My first payment  went well then this problem appeared.

Could you solve this problem?

 

Thanks

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
29 of 148

Hi Sujash,

 

We'll have one of our agents reach out to you directly and assist you further with your billing method issue, thank you.


~ Bojan
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Active Member
Amr Essam A Member Since: Apr 17, 2019
30 of 148

EXACTLY THE SAME ISSUE, please help me ASAP, my project due is very approaching

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