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Re: Paypal charge fails

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
71 of 158

Hi John,

Your client will need to contact us directly here or our customer support so that we can assist him with this. Thank you.


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Iris W Member Since: Oct 3, 2018
72 of 158

Interesting.  Where is that information found?

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Iris W Member Since: Oct 3, 2018
73 of 158

"Thank you for reaching out to us." Come on. This is a business and the right person should be ditectly contactable. Not hit and miss through a third party.

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Iris W Member Since: Oct 3, 2018
74 of 158

Probably still waiting for":the team." Also how will you know it is correct advice.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
75 of 158

Hi Iris,

You can reach out to our customer support directly on this Link, our team will also create a ticket for you where you can share more private details so that we can assist you further.

I`m not sure if you`re having any issues with your billing method, if you would like to get help in our community here please summarize your issue and share more details with us.
If you have any additional questions feel free to post them here, thank you.


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Nabeel Z Member Since: Jun 25, 2015
76 of 158

My paypal charge failed due to insufficient balance in paypal. but as i have recharged, it is still not working. i am hiring a person . please guide. 

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Goran V Moderator Member Since: Mar 24, 2017
77 of 158

Hi Nabeel,

One of our team members will reach out to you directly via ticket and assist you further with this. Thank you.


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Baha'a H Member Since: Sep 14, 2018
78 of 158

Hi, 

 

I'm having the same problem.

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Goran V Moderator Member Since: Mar 24, 2017
79 of 158

Hi Baha'a,

Our team will reach out to you as well and assist you further with this. Thank you.


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Jenny N Member Since: Oct 16, 2018
80 of 158

Hello,

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Please help solve this problem?

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