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Re: Paypal charge fails

Active Member
Joanna B Member Since: May 31, 2019
71 of 97

Hi, 
I have the same problem with PayPal. Could you please help me to solve this issue?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
72 of 97

Hi Mike and Joanna,

 

Mike, our team already reached out to you via support ticket to assist you further. Kindly, follow up on the ticket and our team will be able to assist you with your request.

 

Joanna, our team also already reached out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
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Active Member
Abdelrhman H Member Since: Apr 5, 2019
73 of 97

Hi Aleksandar D.

I have the same problem, when I'm trying to add new connects via paypal, they tell me that the charge was failed.

Thank you,
Abdelrhman

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
74 of 97

Hi Abdelrhman,

 

Please check this help article for more information about what kind of PayPal accounts are acceptable for paying for membership. Also, Please refer to this help article on PayPal's site for more information on how to verify your PayPal account.

 

Thank you.

~ Bojan
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Active Member
Jitendra S Member Since: Aug 8, 2019
75 of 97

Hi 
I have the same problem, when I'm trying to add new connects via paypal, they tell me that the charge was failed.

Thank you,

Moderator
Goran V Moderator Member Since: Mar 24, 2017
76 of 97

Hi Jitendra,

 

One of our team members will reach out to you as well and assist you further with your connects. Thank you.


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Active Member
Ethan B Member Since: Jul 14, 2019
77 of 97

I'm having the same issue. Keep trying to hire someone but it won't allow me to add my paypal to the account, saying "charge failed". Unsure what to do.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
78 of 97

Hi Ethan, 

 

You may need to add an alternative payment method to your PayPal wallet in order to add your PayPal account as a payment method on Upwork.


-Avery
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Active Member
Arafat H Member Since: Jul 17, 2019
79 of 97

Hi,

I am not able pay with paypal as well.

I have already paid for 2 milestones with Paypal

Help

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
80 of 97

Thank you for reaching out to us, Arafat.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern. 

~ Bojan
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