I apologize for the delay in receiving an update, Arafat.
I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.
Thank you for your patience.
I also have the same problem "Charge failed".
I added my PayPal and I paid $40 to escrow without a problem for one freelance writer. Then, I wanted to hire another freelancer for the same project, but every time I try to put $50 into escrow, I get an error.
My PayPal is verified.
I'm facing the same problem and my account will be blocked in 2 days!
I had to schedule an appointment with the bank but as others have noted above, no attempts for charging have been marked in my credit card statement.
I've been paying via PayPal for years until Aug 05. Last week, PayPal failed, but I managed to pay with my CC. Today, neither PayPal nor CC works, and I don't have a legitimate way to pay.
Please revise that immediately, Upwork folks, or otherwise, 15 contractors will miss their weekly payment or worse.
Thank you for the details Mario.
I`ve escalated your concern to our team. One of our team members will update your new ticket as soon as possible and assist you further with your account.