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Re: Paypal charge fails

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Active Member
Yordan I Member Since: Aug 5, 2019
101 of 158

Hello,

 

I also have the same problem "Charge failed".

 

I added my PayPal and I paid $40 to escrow without a problem for one freelance writer. Then, I wanted to hire another freelancer for the same project, but every time I try to put $50 into escrow, I get an error. 

 

My PayPal is verified.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
102 of 158

Thank you for reaching out to us, Yordan.

 

One of our team members will reach out to you directly via support ticket to assist you with your failed charge issue. 


~ Bojan
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Active Member
Mario P Member Since: Nov 9, 2014
103 of 158

I'm facing the same problem and my account will be blocked in 2 days!

 

I had to schedule an appointment with the bank but as others have noted above, no attempts for charging have been marked in my credit card statement. 

 

I've been paying via PayPal for years until Aug 05. Last week, PayPal failed, but I managed to pay with my CC. Today, neither PayPal nor CC works, and I don't have a legitimate way to pay.

 

Please revise that immediately, Upwork folks, or otherwise, 15 contractors will miss their weekly payment or worse.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
104 of 158

Thank you for the details Mario.

I`ve escalated your concern to our team. One of our team members will update your new ticket as soon as possible and assist you further with your account.


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Active Member
Stephen S Member Since: Aug 30, 2019
105 of 158

We are facing same issue, please resolve asap.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
106 of 158

Hi Virtual,

 

We'll have one of our agents reach out to you via support ticket to assist you with your payment method concern. 

 

Thank you for reaching out to us. 


~ Bojan
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Active Member
Sergei T Member Since: Sep 8, 2019
107 of 158

Same problem for me.. Is there really any help was offered for all those people posting about this problem before? 

 

 

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Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
108 of 158

Hi Sergei,

 

I checked your account and it looks like you have already added your billing method. Are you still having issues funding milestones using it? 


-Joanne
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Active Member
Sergei T Member Since: Sep 8, 2019
109 of 158
Hi,

Yes, now is ok. I changed Paypal settings from the My account menu and it
working fine, but when I tried to pay from the freelancer offer it always
failed.


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Moderator
Goran V Moderator Member Since: Mar 24, 2017
110 of 158

Hi Sergei,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with paying your freelancer. Thank you.


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