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Re: Paypal charge fails

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Active Member
Arafat H Member Since: Jul 17, 2019
91 of 135

Hi,

I am not able pay with paypal as well.

I have already paid for 2 milestones with Paypal

Help

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
92 of 135

Thank you for reaching out to us, Arafat.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern. 


~ Bojan
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Active Member
Arafat H Member Since: Jul 17, 2019
93 of 135

Hi Bojan,

So far nobody has contacted me to resolve this issue

Please support

 

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
94 of 135

I apologize for the delay in receiving an update, Arafat.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.


~ Bojan
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Active Member
Yordan I Member Since: Aug 5, 2019
95 of 135

Hello,

 

I also have the same problem "Charge failed".

 

I added my PayPal and I paid $40 to escrow without a problem for one freelance writer. Then, I wanted to hire another freelancer for the same project, but every time I try to put $50 into escrow, I get an error. 

 

My PayPal is verified.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
96 of 135

Thank you for reaching out to us, Yordan.

 

One of our team members will reach out to you directly via support ticket to assist you with your failed charge issue. 


~ Bojan
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Active Member
Mario P Member Since: Nov 9, 2014
97 of 135

I'm facing the same problem and my account will be blocked in 2 days!

 

I had to schedule an appointment with the bank but as others have noted above, no attempts for charging have been marked in my credit card statement. 

 

I've been paying via PayPal for years until Aug 05. Last week, PayPal failed, but I managed to pay with my CC. Today, neither PayPal nor CC works, and I don't have a legitimate way to pay.

 

Please revise that immediately, Upwork folks, or otherwise, 15 contractors will miss their weekly payment or worse.

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Moderator
Goran V Moderator Member Since: Mar 24, 2017
98 of 135

Thank you for the details Mario.

I`ve escalated your concern to our team. One of our team members will update your new ticket as soon as possible and assist you further with your account.


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Active Member
Stephen S Member Since: Aug 30, 2019
99 of 135

We are facing same issue, please resolve asap.

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
100 of 135

Hi Virtual,

 

We'll have one of our agents reach out to you via support ticket to assist you with your payment method concern. 

 

Thank you for reaching out to us. 


~ Bojan
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