Paypal charge fails

[Beccy L]

I have the same problem...when I added the billing method, there were shown that PayPal charge failed.

Could you solve this problem?

[Avery O]

Hi Beccy, 

The Customer Support Team will reach out to you through an email support ticket to assist you further.

[Beccy L]

I am really disappointed about your payment methods...equal what I do...Paypal is not working...and than you build for the credit card a 1 business day until 5 days verify-method where it delays my working process to work with a freelancer substantial ;( ... if I knew that before...really annoying...and there is no customer support which I could contact personally

[Goran V]

Hi Beccy,

You can set up a Paypal account as a billing method only if it is a verified account. One of our customer support agent will reach out to you via ticket to assist you further with your billing method. You can access your tickets on this Link, thank you.

[Iris W]

Ditto. Once again this needs and immediate reply  to the right person, not a community site.Very annoying tht there is no direct support.  Delays mean money.

[Sujash G]

Hello 

Im having the same problem, I added the billing method, verified the account. But its showing that PayPal charge failed.

My first payment  went well then this problem appeared.

Could you solve this problem?

Thanks

[Bojan S]

Hi Sujash,

We'll have one of our agents reach out to you directly and assist you further with your billing method issue, thank you.

[Amr Essam A]

EXACTLY THE SAME ISSUE, please help me ASAP, my project due is very approaching

[Avery O]

Hi Amr, 

I checked your account and can see you have an old ticket for this issue. Please retry the transaction using an alternative payment method from your Paypal wallet, as the transaction did not complete with your selected payment method.

You may need to add an alternative payment method to your PayPal wallet in order to use your PayPal account as a payment method on Upwork.

[Amr Essam A]

Hello there,
I use my paypal everyday,
Infactci just paid 2 items using my paypal, so i think there is nothing wrong with my PayPal....

Even tho my upwork cannot verify my payment, at least let me release my escorws