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Paypal charge fails

Active Member
Virtual S Member Since: Aug 30, 2019
81 of 89

We are facing same issue, please resolve asap.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
82 of 89

Hi Virtual,

 

We'll have one of our agents reach out to you via support ticket to assist you with your payment method concern. 

 

Thank you for reaching out to us. 

~ Bojan
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Active Member
Sergei T Member Since: Sep 8, 2019
83 of 89

Same problem for me.. Is there really any help was offered for all those people posting about this problem before? 

 

 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
84 of 89

Hi Sergei,

 

I checked your account and it looks like you have already added your billing method. Are you still having issues funding milestones using it? 


-Joanne
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Active Member
Sergei T Member Since: Sep 8, 2019
85 of 89
Hi,

Yes, now is ok. I changed Paypal settings from the My account menu and it
working fine, but when I tried to pay from the freelancer offer it always
failed.


Moderator
Goran V Moderator Member Since: Mar 24, 2017
86 of 89

Hi Sergei,

 

One of our team members will reach out to you via ticket as soon as possible and assist you further with paying your freelancer. Thank you.


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Active Member
Mohamed H Member Since: Mar 8, 2017
87 of 89

Hello,

 

I had the same issue, then I went to the payment section removed all billing information and added them and it worked.

Active Member
Suresh M Member Since: Oct 7, 2019
88 of 89

HI Upwork , Community Team,

 

to me also after adding PayPal account showing as "Charge Failed", there is no further information on how to resolve the problem, it has been almost 3 days. 

Could you please help me with how to get rid of the charge failed error?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
89 of 89

Hi Suresh,

 

Thanks for reaching out to us. One of our team members already reached out to you directly via a support ticket to assist you further.

Thank you.

~ Aleksandar
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