Could you please contact PayPal customer support to check if your PayPal account is set up correctly and check the preferred payment methods you have set in your Wallet.
After a long time interviewing freelancers, I would like to hire a freelancer and it is not possible to make an offer because it tells me that there is "Charge Failed"!
I have contacted your customer service since 12.july and they have even asked me (Client) to go through an ID verification process and despite all these and lots of emails back and forth, I still can not make an offer!
By the way, I have contacted my bank and every thing is OK from my side.
I need an immediate solution as I have attempted for about 10 times up to now to connect my Mastercard or Paypal accounts and no success to make an offer.
The ticket number is: #29148998
I`m sorry about the inconvenience this has caused you. Rest assured our team will update your ticket with more details as soon as possible and will assist you further. Thank you.
In order to use Paypal as a billing method on Upwork, your Paypal account must have a linked credit or debit card for recurring payments (for example, for membership fees). For cases like this, a funding source is required to add Paypal as a billing method.
I checked your account and can confirm this transaction was declined. You may need to add an alternative payment method to your PayPal wallet in order to add your PayPal account as a payment method on Upwork.
I have checked your account and see that the transaction was declined by PayPal. Could you please retry the transaction using an alternative payment method from your PayPal wallet?