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Paypal charge fails

Active Member
Sandra B Member Since: Oct 15, 2018
31 of 99
 

Hello, I have the same problem. When I added the billing method, it says: PayPal charges failed.

Could you please help me? Thanks

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
32 of 99

Hi Sandra,

 

We'll have one of our team members reach out to you directly and assist you with this concern, thank you!

~ Bojan
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Active Member
Manam A Member Since: Nov 8, 2018
33 of 99

I have the same issue. when I try to pay through PayPal for upgrading membership plan. Paypal charge failed is shown.

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
34 of 99

Hi Manam,

 

I've shared your concern with the team and one of the team members will reach out and assist you directly via support ticket. Thank you!


-Joanne
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Active Member
Alexander G Member Since: Nov 28, 2018
35 of 99

i have the same problem with paypal...I have a verified paypal account, which is linked to my upwork account, but it dosent work

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
36 of 99

Hi Alexander,

 

I checked this for you and looks like you were able to make payment using your PayPal account, you can check it under your Transactions. Let us know if you still experiencing the same issue and we'll have one of our agents reach out to you directly to assist you further. Thank you.

~ Bojan
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Active Member
Mike B Member Since: May 18, 2019
37 of 99
I have the same Problem, pls help.
Thanks for your time!
Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
38 of 99

Hi Mike,

 

Sorry to hear that you are having trouble using Paypal on your Upwork account. I see that you already chatted with our customer support team regarding the issue. Please follow the instruction they provided in order to resolve this concern. If you have other questions or concerns, feel free to reach out, we're here to help. Thank you!


-Joanne
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Active Member
Mike B Member Since: May 18, 2019
39 of 99
I still do not know what I have to do so my paypal account is accepted.
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
40 of 99

Hi Mike,

 

One of our team members will reach out to you directly via support ticket to assist you with your PayPal verification.

 

Thank you.

~ Aleksandar
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