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Paypal charge fails

Active Member
Mike B Member Since: May 18, 2019
41 of 99
Thank you!
when does that mean?

Active Member
Sai K Member Since: Sep 14, 2019
42 of 99

hello

iam also having the same problem: paypal charge failed, please help. 

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
43 of 99

Hi Sai,

 

One of our team members will reach out and assist you directly via support ticket, thank you.


-Joanne
Untitled
Active Member
Sai K Member Since: Sep 14, 2019
44 of 99

tried with another card,.. still faceing same problem... my cards are working fine with other websites..

is it payment gateway problem?

Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
45 of 99

Hi Sai,

 

I'm sorry for the inconvenience this has caused you. I checked and it seems that you already have an open ticket regarding the issue you are experiencing. I already followed up with the team handling your case and you can expect an update on your ticket in a timely manner.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Sam F Member Since: Oct 5, 2019
46 of 99

Hi

 

I have same issue

 

"I have a verified paypal account, which is linked to my upwork account. I can see in my paypal account the billing agreement with upwork escrow. Still when Upwork tried to charge it says on the upwork page "charge failed". In paypal I can't even see that any attempt was made. How can I get more information what is wrong? (other payments via paypal have always been fine)"

 

Please help

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
47 of 99

Hi Sam,

 

One of our team members will reach out and assist you directly via support ticket, thank you.


-Joanne
Untitled
Active Member
Maximilian S Member Since: Aug 11, 2018
48 of 99

I am having the same issue. Have you solved it?

Moderator
Joanne Marie P Moderator Member Since: Nov 26, 2017
49 of 99

Hi Maximilian, 

 

I'm sorry that you're having trouble. I requested someone from our customer support team to

 assist you directly. Thank you!


-Joanne
Untitled
Active Member
Giorgio B Member Since: Aug 17, 2018
50 of 99

hello i'm having the same problem could you please get sombody to contact us

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