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Paypal charge fails

Active Member
Ethan B Member Since: Jul 14, 2019
71 of 89

I'm having the same issue. Keep trying to hire someone but it won't allow me to add my paypal to the account, saying "charge failed". Unsure what to do.

Moderator
Avery O Moderator Member Since: Nov 23, 2015
72 of 89

Hi Ethan, 

 

You may need to add an alternative payment method to your PayPal wallet in order to add your PayPal account as a payment method on Upwork.


-Avery
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Active Member
Arafat H Member Since: Jul 17, 2019
73 of 89

Hi,

I am not able pay with paypal as well.

I have already paid for 2 milestones with Paypal

Help

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
74 of 89

Thank you for reaching out to us, Arafat.

 

I've escalated your account information to our support team. One of our agents will reach out to you directly via support ticket to assist you with your concern. 

~ Bojan
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Active Member
Arafat H Member Since: Jul 17, 2019
75 of 89

Hi Bojan,

So far nobody has contacted me to resolve this issue

Please support

 

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
76 of 89

I apologize for the delay in receiving an update, Arafat.

 

I'll go ahead and follow up with the team handling your case and you can expect one of our agents to reach out to you directly via support ticket as soon as possible.

 

Thank you for your patience.

~ Bojan
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Active Member
Yordan I Member Since: Aug 5, 2019
77 of 89

Hello,

 

I also have the same problem "Charge failed".

 

I added my PayPal and I paid $40 to escrow without a problem for one freelance writer. Then, I wanted to hire another freelancer for the same project, but every time I try to put $50 into escrow, I get an error. 

 

My PayPal is verified.

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
78 of 89

Thank you for reaching out to us, Yordan.

 

One of our team members will reach out to you directly via support ticket to assist you with your failed charge issue. 

~ Bojan
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Active Member
Mario P Member Since: Nov 9, 2014
79 of 89

I'm facing the same problem and my account will be blocked in 2 days!

 

I had to schedule an appointment with the bank but as others have noted above, no attempts for charging have been marked in my credit card statement. 

 

I've been paying via PayPal for years until Aug 05. Last week, PayPal failed, but I managed to pay with my CC. Today, neither PayPal nor CC works, and I don't have a legitimate way to pay.

 

Please revise that immediately, Upwork folks, or otherwise, 15 contractors will miss their weekly payment or worse.

Moderator
Goran V Moderator Member Since: Mar 24, 2017
80 of 89

Thank you for the details Mario.

I`ve escalated your concern to our team. One of our team members will update your new ticket as soon as possible and assist you further with your account.


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