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9f65c318
Community Member

Paypal payment and credit card rejected.

Hello. It's been two days that I'm trying to fund this contract:
**Edited for Community Guidelines**
I've tried several times to pay via Paypal and the payment has been always rejected. On my paypal account I see a positive transaction immediately followed by a refund.
After tried multiple times, I've tried to use my credit card and I've got the same error message (payment rejected) but I see that the money have been taken from my credit card. These payments have been made yesterday, August 13th 2020. Can you please check and tell me what to do?

See also the attachments...

This is not the first time that I use paypal on Upwork...

Thank you.

 

**Edited for Community Guidelines**

1 REPLY 1
AleksandarD
Community Manager
Community Manager

Hi Andrea,

 

I shared your concern with the rest of our team and one of our agents will reach out to you directly via a support ticket to assist you further.

 

Thank you.

~ Aleksandar
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