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Paypal payment option is not working

Active Member
Vanessa H Member Since: Jul 11, 2017
1 of 3

I've been attempting to pay my freelancer but every time I submit payment Upwork says that there's a problem with my billing method. I've checked everything with my Paypal account and things appear to be fine on their end. Upwork seems to be very vague and doesn't offer any clear user friendly solutions that can help troubleshoot this. 

Moderator
Valeria K Moderator Member Since: Mar 6, 2014
2 of 3

Hi Vanessa,

 

I see that the payment went through earlier. Are you still experiencing the issue?

~ Valeria
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Active Member
Vanessa H Member Since: Jul 11, 2017
3 of 3

Hi Valeria,

 

Yes I should be good now. I uploaded my upowork email to Paypal, removed Paypal as my primary, and then re-added it with the changes. It worked after that. Thank you. Smiley Happy

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