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Paypal wants a credit card when I try to add another method of paying

I accidently added the wrong paypal account to pay the freelancers. Now when I try to add a new paypal account it with my log in, its asking me to add a credit card when their are lots of funds in the paypal account. 

One paypal account was american and the one i want to add is Mexican. I am not sure what to do.

1 REPLY 1
kochubei_valeria
Community Manager
Community Manager

Hi Luisa,

 

When you go to your Settings> Billing Methods and click "Add a Billing Method," do you see an option to add a PayPal account? Do you see an error when you click to set it up?

~ Valeria
Upwork
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