Please refund my money

[85b524ac]

Hello Support

I would like to request a refund of $3.500, which I have NOT autorisied. Last friday I have got a message from you, that you charge me without ANY permission from me, I have not even been at home to check my mail or do anything with it!

I had a dispute with a freelancer, who had a 2,5 months delay and had NOT finished his job at all. Now he is gone with my money-and doesn’t even answer me!!! I have nothing, and my money is stolen as well with your help!

If you care about your customers, you have to suspend him and get money back to my account, so he finish his job and want to answer me. it can’t be true, that you support bandits like him!!!

Please refund my noney ASAP, or I’ll have to involve my bank in it.

Best regards,
Lika

[g_vasilevski]

Hi Lika,

I`m sorry to hear about the bad experience you had with your freelancers. 
I checked your account and I can see that you have followed up directly on your dispute and have connected with our Customer Support. One of our team members will assist you further directly on your ticket. If further help is needed from me here, let me know. Thank you.