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kevngash
Community Member

Poor quality work

Hi Community! So I gave some work to a freelancer and he delivered very low quality work. Now I feel like I am being swindled because he claims In a dispute that he wants full compensation? His work was so bad yet he wants compensation for that. Is that how upwork work with clients? Please guide me on this, as I believe arbitration will be the last resort as I cannot pay for the kind of work he delivered. Please guide me on the steps and payment for arbitration! 

 

PS I have attached a file of what he calls  "good work". It is supposed to be a self help book but he gave me a comic book cover that has been done very poorly!

ACCEPTED SOLUTION
bobafett999
Community Member

I am sure some expert will give you advice on your options.

 

But, let me tell you some facts.

1. You get what you pay for.  Lowest rate = Lowest quality.

2. Buying stuff from Upwork is not like sticking 50 cents in a soda machine and expect the machine to deliver you a can of coke.

3. Instead buying stuff from Upwork is like (I believe Tom Hanks said it in one of his movies) buying a box of chocolate.  You never know what you will get.

 

Kevin I am editing this after I saw Tiffany's advice.  Take it. 

 

$75 in over all scheme of things is not a huge amount. May be you can spin it your way in your self-help book.  Forgive snd forget.

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47 REPLIES 47


Eve L wrote: 

In fact most players win quite a lot, the problem is that they gamble away their winnings in persuit of an even bigger win. The clue to gambling on slots, table games or whatever is to know when to walk away. 

 


I've never seen the attraction of pure luck games like roulette. (Poker's another matter, though I haven't played since my teens.) So the one time I went to a casino, I just made a very small number of bets on roulette, designed to maximise my chances of a small win, and quit as soon as I was ahead. A bit boring, but it's nice to be able to say that over my lifetime I'm a net winner at casino games. Smiley Wink


@Richard W wrote:

Eve L wrote: 

In fact most players win quite a lot, the problem is that they gamble away their winnings in persuit of an even bigger win. The clue to gambling on slots, table games or whatever is to know when to walk away. 

 


I've never seen the attraction of pure luck games like roulette. (Poker's another matter, though I haven't played since my teens.) So the one time I went to a casino, I just made a very small number of bets on roulette, designed to maximise my chances of a small win, and quit as soon as I was ahead. A bit boring, but it's nice to be able to say that over my lifetime I'm a net winner at casino games. Smiley Wink


 As long as you quit while you're ahead, it's totally possible to win at casinos. The problem is that most people never quit before all their money is gone.

 

Fortunately for me a lot of people see the attraction to pure luck games, and that's why I even have a job. (That by the way pays way more than what I'll ever make by the roulette table.) Smiley Happy

 

Roulette isn't just luck. If you have quite some bankroll, a good progressive strategy and are playing on a table with a high limit, you can almost be guaranteed a win. I have tested a strategy, and as long I have $5000 to pay with I can for sure make $5 an hour. But unfortunately that's not really enough to quit my job. 

 

 

________________________
Freelancing is a gamble - To win you need skill, luck and a strategy


 

Roulette isn't just luck. If you have quite some bankroll, a good progressive strategy and are playing on a table with a high limit, you can almost be guaranteed a win. I have tested a strategy, and as long I have $5000 to pay with I can for sure make $5 an hour. But unfortunately that's not really enough to quit my job. 

 

 


No disrespect intended, but this is utterly false and dangerous to suggest. All Martingale strategies are fallacious. That's a matter of mathematics, not something empirical to be "tested."

 

With different betting strategies like that, you can increase the likelihood of a win by decreasing its size, or increase the size of a win by decreasing its likelihood, but what you can't do is change the odds. You can't convert a game with a house edge into a game with a player edge.

gurvinder85
Community Member

Hi Kevin !

 

First its feel bad you spent money for work but not satisfied with work.

 

For Dispute, please contact with upwork. The persons are helpful and always guide for better. If you pay money, but upwork noticed your feedback for the contractor. Upwork also checked his work history, his feedback's. For bad profile upwork deactivate his account. In future the person will not make fool to any client.

 

In Future for work, clear your details and make some conditions with contractor. After clear all things start contract.

 

I wish for better result in dispute.

 

With Regards !

Gurvinder Singh

Graphic Designer

cupidmedia
Community Member


@Kevin N wrote:

Hi Community! So I gave some work to a freelancer and he delivered very low quality work. Now I feel like I am being swindled because he claims In a dispute that he wants full compensation? His work was so bad yet he wants compensation for that. Is that how upwork work with clients? Please guide me on this, as I believe arbitration will be the last resort as I cannot pay for the kind of work he delivered. Please guide me on the steps and payment for arbitration! 

 

PS I have attached a file of what he calls  "good work". It is supposed to be a self help book but he gave me a comic book cover that has been done very poorly!


 Going back to the OP's original problem...

 

I know you've already solved it by paying the freelancer $20, but in future it's worth noting that arbitration does not make any judgments on the quality of work. They only judge if the work was completed. If a freelancer submits work you think is poor quality, going to arbitration is pointless because you will almost definitely lose.

 

In future (and I'm surprised you don't know this seeing as, as others pointed out, you are hiring someone to do the same type of job you're already doing), you should definitely do a small milestone for initial concept sketches or similar first, to make sure you and your freelancer are on the same page. Then if you're happy you can continue with the main milestone.

 

I'd also like to reiterate that you can't subcontract without informing your client you are doing so. Just for, you know, anyone who might be reading this thread. Certainly not accusing you of subcontracting...

financemark
Community Member

Kevin,

You GOT WHAT YOU PAID FOR ---

 

You don't get that do you?????


@Mark K wrote:

Kevin,

You GOT WHAT YOU PAID FOR ---

 

You don't get that do you?????


 Probably not, because his profile shows that he's producing book covers himself for $15. 

Some book covers may only be worth $15.00.

 

plain-book-1.jpg

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