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Poor support (as always.....)

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Active Member
Al S Member Since: Dec 4, 2015
1 of 3

upworks is fine, as long there are no bugs.

If there is a bug, you can be sure it takes endless time on your side to explain the problem to support and wait for a solution. It was 5 years ago this way, it is still today like that.

 

Since 4 days I am not able anymore to publish a new job, because I get always the error message that there is already a draft of that job. however, there is no draft.

Upwork support is not able to solve it, since 4 days I get the usual marketing answers as "our development team is working on it" etc.

One can only wonder why this is such a huge challenge to the IT Team of upwork.

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Community Guru
Preston H Member Since: Nov 24, 2014
2 of 3

Al S:
I am not sure what to tell you.

 

I personally posted a job and hired a freelancer a few days ago. I did not encounter any errors or difficulties.

 

Have you tried clearing your browser cache, or using a different web browser application?

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Moderator
Valeria K Moderator Member Since: Mar 6, 2014
3 of 3

Hi Al,

 

I apologize for the inconvenience this is causing. I was just checking on this issue with the team and it's already been prioritized. As soon as a fix is released, one of our agents will update the support ticket you have open about this issue to notify you.

~ Valeria
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