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Problem in adding billing method

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Active Member
Sumit S Member Since: Jul 28, 2019
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I've created a new account on upwork and want to hire a freelancer but I'm not able to add a billing method. I've a visa card and upwork in unable to verify my card details. Every time it shows the message 'invalid card number'. I'm adding the correct card details. Why is this happening. Please do the needful ASAP . So that I can hire a freelancer and start my work.
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Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
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Hi Sumit,

 

Thanks for reaching out to us. I checked and it seems that you have an open ticket regarding the issue you are having. Kindly, allow time for our team to carefully review your request and assist you further. You will be notified of their response. We thank you for your patience.

~ Aleksandar
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Joshua F Member Since: Jul 21, 2019
3 of 5

Hello. I am having a similar challenge on my billing method. I want to hire a freelancer but I'm getting the "invalid billing method" response. Please help!

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Moderator
Bojan S Moderator Member Since: Mar 9, 2018
4 of 5

Hi Joshua,

 

One of our team members will reach out to you directly via support ticket to assist you with your billing method concern.

 

Thank you for reaching out to us. 


~ Bojan
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Celestine M Member Since: Apr 15, 2019
5 of 5

Maybe you should consider trying another card

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