My freelancer brought me on to Upwork. I signed up using her invite link, created the job, hired her. She is being told that she did not bring me on to the platform and doesn’t qualify for the program now.
I only signed up for Upwork because she instructed me to and I used her link.
This seems very deceitful that she is being denied when she brought me on board. What is going on?
Thank you for reaching out to us. I've escalated your report to our support team. One of our agents will reach out to you directly via support ticket to assist you with this.
We apologise for not getting back to you soon. Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.
We're really sorry for the delay. I followed up with the team that's handling your case and one of the team members will send you a ticket shortly. We really appreciate your patience.