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Problem with Bring Client Program

Active Member
Jared P Member Since: Jun 7, 2019
1 of 11

My freelancer brought me on to Upwork. I signed up using her invite link, created the job, hired her. She is being told that she did not bring me on to the platform and doesn’t qualify for the program now.

 

I only signed up for Upwork because she instructed me to and I used her link.

 

This seems very deceitful that she is being denied when she brought me on board. What is going on?

Community Guru
Abinadab A Member Since: Sep 26, 2016
2 of 11
She ought to be Top Rated or Rising Talent, and you ought to be totally new to Upwork, for her to get the 0% fee.
Active Member
Jared P Member Since: Jun 7, 2019
3 of 11

She is Top Rated and I am totally new. Signed up yesterday using her “Bring a Client to Upwork” invite link.

Community Guru
Abinadab A Member Since: Sep 26, 2016
4 of 11
Aha, I'd definitely kick Upwork if I were her.
A mod will jump in soon to assist you.
Active Member
Jared P Member Since: Jun 7, 2019
5 of 11

Thanks Abinadab

Moderator
Bojan S Moderator Member Since: Mar 9, 2018
6 of 11

Hi Jared,

 

Thank you for reaching out to us. I've escalated your report to our support team. One of our agents will reach out to you directly via support ticket to assist you with this.

~ Bojan
Untitled
Active Member
Jared P Member Since: Jun 7, 2019
7 of 11

Hi Bojan,

 

I have not had anyone reach out to me.

Community Guru
Riri A Member Since: Jul 21, 2018
8 of 11

Hi Jared,

 

We apologise for not getting back to you soon. Please bear with us as this may take a little time to get information since we’re waiting on a response from another team. We appreciate your patience and will update you as soon as possible.

~ Riri
Moderator
Aleksandar D Moderator Member Since: Mar 23, 2019
9 of 11

Hi Jared,

 

We are sorry for the delay in getting a response back to you. One of our team members will reach out to you directly via support ticket to assist you further.

 

Thank you.

~ Aleksandar
Untitled
Active Member
Jared P Member Since: Jun 7, 2019
10 of 11

No one has reached out to me.

 

I followed the link to support tickets and it says none found.

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