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Pushy, inappropriate agencies

Community Guru
Jennifer D Member Since: Feb 15, 2016
1 of 7

Coming out of forum retirement to complain once again about completely inappropriate behavior from translation agencies. I have several jobs open currently where I am looking for legal translation at fairly short notice. Normally I say in the job that I don't want agencies, but because I need to cast a wider net than usual I decided to not rule out agencies in the job post. An agency applied for my Polish legal translation job, putting forward a Spanish freelancer. When I declined their proposal as an obvious qualifications mismatch, they somehow tracked down my personal Skype account and contacted me on there saying that they are an agency and they have a Polish translator.


I doubt they will read this but maybe other freelancers will: it is NEVER appropriate to continue to try to contact a client through channels outside Upwork if they have already declined you. Yes, even if you think they are wrong. You will not win their business. You will instead rule yourself out from ever being hired by that client, and any other clients they may know. Take the rejection and move on.

Community Guru
Jennifer D Member Since: Feb 15, 2016
2 of 7

As I was also in conversation with the agency about the same job for another language, I discussed this with them and explained why I thought it was inappropriate behavior. They were receptive to my advice and understood why it is not a great idea to do this. So an acceptable outcome in the end!

Goran V Moderator Member Since: Mar 24, 2017
3 of 7

Hi Jennifer,

I`m sorry to hear about the bad experience you had with the agency.
Could you please send me a PM with the details about this and screenshots from the communication on Skype? Our team will investigate it further and proper actions will be taken. Thank you.

Community Guru
Jennifer D Member Since: Feb 15, 2016
4 of 7

Hi Goran, thanks for the offer. In this case I don't want to pursue this further. I've already discussed with the agency why it was inappropriate and a bad idea and they understood and apologised.

Community Guru
Janean L Member Since: Apr 6, 2016
5 of 7

Yay!  A spotting of Jennifer D!!!

Community Guru
Wendy C Member Since: Aug 24, 2015
6 of 7

And so glad to see you broke that self-imposed exile, Jennifer D.  

Community Guru
Jennifer D Member Since: Feb 15, 2016
7 of 7

Thanks ladies Smiley Happy I've been just too flat out busy to spend too much time in here! But I do occasionally stick my nose in Smiley Happy