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64c0dadd
Community Member

Re: Refund

Hy, I am a client on Upwork I am posting a job with a fixed payment mode.SELLER accepts my proposal but can't do the job in time and cancel the contract now my payment shows in the remaining in my contract. how I refund it and how much time required for this purpose. kindly give me a solution asp.

 

thanks.

3 REPLIES 3
AleksandarD
Community Manager
Community Manager

Hi Salman,

 

I checked and it seems that the refund was already initiated and you can expect to receive it within 5 business days. If you need any help with hiring the right candidate for your project, please let us know so that we can assist you further.

 

Thank you.

~ Aleksandar
Upwork

Sir, I cannot get the refund amount yet. kindly check the details it takes more than a week.

Hi Salman,

 

The refund was initiated on March 17th. You need to allow five business days for the funds to reflect on your account. Our team will be able to trace the funds on the 25th of March.

 

Thank you.

~ Aleksandar
Upwork
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